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Knowledge

Know what is happening at your customer right now — with a source

The best reason for a conversation is rarely in your database but out there: the new plant, the five open positions, the article in the regional paper. Dagomi brings these reasons in — one by one, with a source, with a shelf life — and uses them where they make a difference: in opportunity suggestions and email drafts.

In short

  • One click in the customer profile starts the search in public sources. Every finding is stored individually, with a link to its source.
  • Events count more than attributes — and expire on their own once they can no longer be current.
  • Uncertain findings are labelled, not locked away. The opportunity search quotes the findings verbatim when they justify a suggestion.
Where to find it Customer profile → “Public signals” section (under “Your knowledge”). That is where you start the research, read the findings and give feedback. — Open the cockpit →

Events beat facts

“Hiring five sales people” is a sales trigger. “480 employees” is an attribute that rarely changes anything. Dagomi treats the two differently: events come first, attributes serve as background.

Every finding gets a shelf life that matches its kind — a job ad is valid for about two months, a press article longer, a company attribute around a year. After that the finding disappears on its own. Nothing goes stale unnoticed, and nobody has to tidy up.

Uncertain findings are labelled, not hidden

Not every source is equally reliable. Instead of putting uncertain findings into a queue nobody works through, Dagomi labels them — and passes the label on: when a draft or an opportunity uses an uncertain finding, it cites the source alongside. So you always see what a statement rests on.

A finding that first had to be approved by you would never get used. So that hurdle does not exist — the label does instead.

The question is: did this help you?

Dagomi does not ask “is this correct?”. Whether a customer has 480 or 1,200 employees you usually do not know yourself — and a convenient yes would turn something wrong into “confirmed by a human”. It asks whether a finding was useful to you. From that, the research learns what matters to you.

Where the findings take effect

The findings stay in the profile and are available to the opportunity search. It quotes them verbatim: “hiring twelve new sales staff” becomes the suggestion of an onboarding seminar — with exactly that reasoning and the link to the source. Email drafts draw on them too when a trigger fits.

The search is about the company, not about people. It is about a firm’s public triggers — not about profiles of individuals.

What it costs and why there is a brake

A web search with AI costs real money — usually between ten and thirty cents per customer, depending on scope. That is why a customer cannot be researched again and again in a row: after one search there is a seven-day pause. That is enough, because public triggers hardly change within days.

How to use it

  1. Open the customer

    In the cockpit under “Customers”, select the company and go to the “Public signals” section.

  2. Start the research

    Click the research button. The search usually takes less than a minute; you can keep working in the meantime.

  3. Read the findings

    Every finding shows its kind, a short version, the source as a link and when it stops being valid. Uncertain findings carry a label.

  4. Give feedback

    Was a finding useful to you? One click is enough. The feedback flows into future research.

  5. Find them again in the opportunities

    In the next opportunity run, matching findings appear as reasoning — with the source. From there it goes into the outreach as usual.

Good to know

Frequently asked questions

Does Dagomi research all customers on its own?

No. You start the research per customer with one click. That keeps the costs visible and prevents findings piling up for a hundred customers that nobody reads.

What happens with a finding that is wrong?

It carries its source — you can check where it came from. In drafts an uncertain finding appears only with a reference to its source, never as a claim without origin. And it expires on its own.

Why can’t I search again right away?

Because every search costs money and public triggers hardly change within a week. After seven days the button is available again.

Are people researched?

No. The search is about the company and its public triggers. You maintain contact persons yourself in the profile.

Related

Sounds like something for you?

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